Cookie Policy

Effective date: 24/09/2018

This cookie policy describes how and for what purposes we collect and use your data at Riter (the "Service"). We shall always be transparent about information gathered and analyzed by our website (including all subdomains, collectively, the "Website"). This document gives an overall view of which types of data we use, with whom we share it and how you can limit the impact. If you accept this Cookie Policy, this means you acknowledge and agree with all terms specified below.

What are cookies?

Almost alls modern websites to work properly need to collect certain data on their visitors such as login credentials, user's preferences and so on. To this end, they create and use cookies - small pieces of information which are stored on your computers (or any other personal devices with which you work on the Internet). These cookie files allow websites to recognize users on subsequent visits and improve their browsing experience adapting to their needs. A cookie usually contains a name of the website from which it comes from, a "lifetime", and a value, which is usually a randomly generated unique number. To find out more about cookies, you can visit this site.

Does Riter use cookies?

Yes. Riter uses various technologies to collect information, and this includes sending cookies to your computer or mobile device to improve your website experience. We may also collect information using web beacons (also known as "tracking pixels") - electronic images that can help deliver cookies, count visits, understand usage and product effectiveness and determine whether an e-mail has been opened and acted upon. Riter collects both some personal and anonymous information, uses session-based and persistent cookies. We also support third party cookies, for example, for Google Analytics services.

How does Riter use cookies?

Cookies assume a lot of responsibilities which make your surfing the Internet much smoother and more interactive. Some cookies are strictly necessary for the Service operation, another ones just let us increase its performance and responsiveness. We use cookies to ease website navigation, speed up your activities at Riter, collect anonymous statistics to improve its functionality and structure. Some cookies let us recognize particular users to provide them access to their accounts, another ones remember their preferences and customize workspaces. We do our utmost to respect your privacy. Cookies use used exclusively to monitor and improve your work on our website, but not to transfer your personal data to third parties for personal gain.

What types of cookies do we use?

We use both session-based cookies and persistent cookies. Session-based cookies are temporary cookies that remain on your device until the completion of the current session. A browser session starts when a user opens the browser window and finishes when it is closed. Once you close the browser, all current session cookies are deleted. Session-based cookies allow us to link the actions of a particular user during his session activity. Persistent cookies remain on your device until you manually delete them or while their lifetime is up. They are activated each time when a user visits the website.

Cookies on the Service are used for different purposes, which can be broken down into the following categories:

Category Description
Strictly necessary cookies These set of cookies are required for the Services stable work. They include, for instance, cookies for users' authentication and security. These cookies are essential to make Riter work correctly, let you log into secure areas of the website, navigate around it, remember last actions in the system. They are necessary to enable our security mechanisms and prevent malicious activities. Examples of these cookies use could be setting unique identifiers for each visitor and signing into the website as a registered user.
Functionality cookies These cookies are important for using preferences, feature and services provided by our website. They let us provide you a more personalized online experience: remember your preferences (such as a user name, a language, a profile image, a region and so on), fill out forms which you could use on the Service before, keep you logged in after a previous visit if you asked about this and much more. By disabling these cookies, you lose the efficiency of working with Riter.
Statistical cookies Cookies and other technologies such as web beacons and tags allow us to anonymously track our users' activity, pages which they have visited, time spent on them, clicks and so on to make Riter solution more relevant to your needs and workplace conditions. We do not share your personal information with advertisers. These cookies may be used to better understand your online activity, optimize and improve the Service content and capabilities.
Performance cookies Performance cookies let us recognize users, find out how they navigate through our website. All data is collected anonymously. Constant auditing and control on the Riter usage, logging important events, research of new features and services let us quickly respond to the slightest issues in the work and fix them. These cookies can tell us, whether or not you have visited before, what functionality you are interested in and how successful your Riter experience is. We involve third party analytics companies to perform these services for us. Cookies let us know how well Riter copes with its duties.

What cookies do we use?

Statistical cookies (_ga, _gat, _gid) are used by services of Google Analytics. They help us to understand how visitors interact with the Website by collecting statistical information anonymously. A marketing cookie (r/collect) is also used by Google Analytics to send data to about the visitor's device and behavior. We use IP anonymization, so all data provided to Google Analytics is kept anonymously. We analyze them without binding to any particular user, so that understand users' needs and expectations better and improve your experience with Riter. Service cookies (_tracker_session, latest_project_group, remember_user_identity_token) are used to support Riter functionality and optimize your work. All Google Analytics cookies are stored in United States, while the Service cookies are kept in Germany. We store cookies exactly as long as necessary for stable Riter operation, after that they are deleted.

Name Description Location Expiry
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the Website. United States 2 years
_gat Used by Google Analytics to throttle request rate United States Session
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website. United States Session
r/collect This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels. United States Session
_tracker_session This cookie keeps data of the current session, for example, whether the current visitor is authorized or not. Germany Session
latest_project_group This cookie remembers the last project group which the current user was working on. The next time you log in to Riter, the corresponding group will be opened by default. Germany Session
remember_user_identity_token With this cookie we can remember users to give them access to their accounts at once next time. Germany One month
SL_GWPT_Show_Hide_tmp, SL_wptGlobTipTmp We use these cookies to make the Website more convenient, for example, to keep your settings preferences. Germany Session

How can you turn off or remove cookies?

It is possible to manage cookies from particular websites if you do not want them to be stored on your device, or if you want to remove existing cookie files. Most browsers automatically accept cookies by default. You can manage your preferences to block cookies or to alert you when cookies are being sent to your device. However, it is worth noting, that if you turn cookies off, this will limit the service that we are able to provide to you and may affect your user experience. You should be aware that saved website preferences will be lost if you delete cookies and some website functionality can be lost. For example, this may prevent website from saving you login information. So, we do not recommend turning cookies off when using Riter if there is no obvious need for this.

There are a number of ways to manage cookies on different browsers. As a rule, you have an ability to be informed about cookies you have got and delete them manually, block third party cookies or cookies from particular websites, accept or reject all cookies. If you use different browsers and devices to view and access Riter, you should ensure that each one of them is adjusted to suit your cookie preferences. You also can opt out third party cookies from Google Analytics on its website. Follow links below for more information:

For other browsers, please visit the appropriate page of your browser documentation to learn more.

Changes to this Cookie Policy

We may update this Cookie Policy at any time and in our own discretion. We will notify you of any changes by posting a new version of the document on this page and updating the "Effective date" field above. We will also report on such updates in our blog and news channels. The updated version becomes effective in 7 days after we post such the revised Policy. We will not write to you about each minor change and demand to revise the Policy to continue using the Services. It is your responsibility to check for updates regularly. We undertake to inform you by e-mail about all significant changes affecting processing personal data and use of Riter. In the case of such changes, the use of the Services will be possible only after you accept the new Cookie Policy.

Questions & Contact Information

Questions or comments about the Service may be directed to us via the contact form on the Website.